Pembrokeshire Coast National Park Authority
Catering Assistant
Grade 1 (SCP 1 - 3)
Salary £12.65 per hour

Part time hours available from August to early November.
Minimum 12 hours per week.
Exciting new opportunities exits to join the team at Carew Castle and Tidal Mill as a Catering Assistant.

Carew Castle and Tidal is an award-winning heritage attraction welcoming around 55,000 visitors annually. The site was awarded Best Visitor Attraction at the 2024/2025 Visit Pembrokeshire Croeso Awards and the South West Wales Tourism Awards.
In this role you will be professional and friendly at all times. Ensuring prompt service, taking orders and serving customers efficiently. Keeping work areas organised and the kitchen area tidy, clearing tables, washing up and undertaking cleaning.

You will following all relevant procedures and policies relating to food safety, allergens, COSHH, sale of alcohol etc.
You will prepare food including homemade items. You will prepare a range of barista style hot and cold drinks using the espresso machine and other equipment.
You are calm under pressure, reliable with excellent levels of customer service and a friendly and welcoming personality.
You will have prior experience of working in a café or catering environment.
Full training will be given.

Please look at the job description for the full detail of the role and responsibilities.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We pledge to improve the diversity of our workforce and therefore guarantee an interview to disabled candidates, who meet the essential job criteria and opt to apply via our Disability Confident Employers Scheme.

Closing Date; 09/08/2026

Customer Services Assistant
Permanent - 18.5 hours per week

The Pembrokeshire Coast National Park Authority is looking for a motivated and customer-focused Customer Service Assistant to provide a high-quality frontline service. This is a varied role where you will act as a first point of contact for the public, delivering accurate information and always ensuring a positive customer experience.

Our customer service team provide a first point of contact to the public, responding to a wide range of enquiries via email, telephone, and in person, ensuring all enquiries are resolved efficiently and to a satisfactory conclusion.

We’d love to hear from you if you have:

- Experience dealing with the public, both face-to-face and over the telephone
- Knowledge and understanding of Microsoft Office applications
- The ability to communicate clearly and effectively, maintaining confidentiality and discretion
- The ability to use initiative and work independently
- A polite, tactful, and confident manner
- Welsh language skills are essential for this role
- The ability to hold conversations in both Welsh (Level B2) and English

Please refer to the job description (available for download) for more information.

Salary and Benefits:

A salary of £25,185 - £26,403 per annum, minimum 25 days' holiday (pro rata), rising to 30 days plus public holidays, generous local government pension scheme, great flexible working arrangements and career development opportunities.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We pledge to improve the diversity of our workforce and therefore guarantee an interview to disabled candidates who meet the essential job criteria and opt to apply via our Disability Confident Employers Scheme.

Not the right job opportunity for you? Make sure to check our website for a wide range of varied and interesting volunteering opportunities across the park.

Closing Date: 09/08/2026

Pembrokeshire Coast National Park Authority reserves the right to close this vacancy early.